Follow Up

Fortune is in the Follow up

You're not bugging people. You're providing GREAT customer care by following up.

Example: My Follow up

The day they order

Hi {{firstName}}! This is Chrissi from Norwex! Thank you so much for your order & for supporting {{host}}’s party 🥳

Please add me to your contacts as "Norwex Chrissi" & use me as a resource if you have any questions about your new goodies!

If you had fun during the party and would like to keep learning ways to simplify your cleaning routine, I’d like to invite you to join my Facebook community! 👉🏻 facebook.com/groups/chrissiscleaningcommunity

If you wouldn’t mind, please reply “Got it” so I know my message was delivered!

2-3 Weeks after they order

Hi {{firstName}}! Norwex Chrissi again! I wanted to check in and make sure all your new goodies arrived in safe condition!

Have you had a chance to try them out yet? Here are some care instructions for you so they're sure to last you a LONG time!

If there are any tough jobs that I can help you tackle, please let me know! 💙 Happy Cleaning!

45 Days after they order

Hey {{firstName}}! How are you? You've had your Norwex for a few weeks now, I just wanted to check in to make sure you were 100% satisfied with all your new goodies!

If you are loving everything, would you be interested in telling your friends about your new way of cleaning? My average host scores over $200 in goodies at zero cost. 🙌🏻

6 months after they order

Hey {{firstName}}! Chrissi from Norwex again just checking in to see how you're doing with your Norwex still!

You’ve had them about 6 months now, so If you notice that your cloths are not absorbing water as easily as they used to (a common issue in areas with hard water) check out these instructions for giving your cloths a deep clean. Would you like a sample of microfiber booster to try?

1 year after they order

Hey {{firstName}}! Happy Norwex-versary!! Hope you’re still loving all your Norwex!! There have been new products launched recently! 😋 check them out at https://linktr.ee/chrissiculver

In celebration of YOU & your big day, pick out whatever you’d like at 20% off 🥳

Can you believe it's been a year already?!

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